Frequently Asked Questions
What LaLa Loves is a U.S.-based online boutique offering curated apparel and accessories. Orders are fulfilled directly by our fulfillment partners and shipped from warehouses located within the United States and international partner warehouses. We work closely with our partners to ensure product quality and timely delivery.
📦 Shipping FAQ
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary by item and destination - it can take 2-5 days for your order to arrive.
Will my order arrive in multiple packages?
Yes, possibly. We thoughtfully source and curate our collections from multiple vendors, so items in the same order may ship separately and arrive at different times.
Will I receive tracking information?
Yes. You'll receive tracking details for each shipment as your order is fulfilled.
Do you ship within the United States?
Yes, we currently ship within the U.S.
🔄 Returns FAQ
What is your return policy?
Returns are accepted on eligible items within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Are any items final sale?
Yes. Sale/Clearance items, intimates, bodysuits, lingerie, swimwear, jewelry, beauty products, and accessories marked "Final Sale"
How do I start a return?
Please contact us at support@whatlalaloves.com with your order number to receive return instructions.
Are shipping fees refundable?
Shipping fees are non-refundable unless the return is due to an error on our part.