Shipping policy
What Lala Loves is a U.S.-based online boutique offering thoughtfully selected apparel and accessories. All orders ship from within the United States.
Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is received.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping & Delivery Time
- U.S.-shipped items: typically arrive within 2–5 business days after processing
Multiple Shipments
Items in the same order may ship separately and arrive at different times. If this occurs, you will receive separate tracking numbers for each shipment.
Shipping Rates
- Free shipping on orders over $75
- Flat rate shipping of $6.99 on orders under $75
Shipping charges are calculated and displayed at checkout.
Tracking Information
Tracking details are provided via email once your order has been processed. Please allow 1–3 business days for tracking updates to appear.
Delivery Delays
While we work to meet estimated delivery times, delays may occasionally occur due to carrier issues, weather, or high order volume.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. If you notice an error, contact us as soon as possible so we can assist before your order is shipped.
Lost or Stolen Packages
If your package is marked as delivered but has not been received, please contact us. We will work with the carrier to help resolve the issue.
Questions
If you have any questions about your order or shipping, please contact us:
Email: support@whatlalaloves.com
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM CST.